Small moves toward a point of view

Small moves toward a point of view

Since acquisition mid-2018 we have generated over $649 MM in-year banked client value creation. Our client roster ranges a spectrum from Fortune 100 experience to smaller, insurgent brand campaigns. New ideas motivate and inform our perspective; from insightful data analysis to progressive media, and creative design, we challenge the obvious and see the opportunity in the undiscovered. Our perspective drives results.

Current Thinking
Vector: Digital Delivery
Getting Ready for the Holiday Season
Even when Prime Day 2021 saw a softer YoY growth of 7.7%, it still brought in $11.4bn (54% up from 2019) in gross merchandise value and sold 250 million products across June 21-22. Amazon is expected to redouble efforts to catch up on growth for the holiday season starting various early Christmas shopping deals, and some early Black Friday deals in Nov.
Digital Marketing
Apple IDFA Changes: How iOS 14 Protects User Privacy at the Expense of Effective App Advertising
Apple announced it will change their data-capture process to focus on protecting user privacy. However, the new process will make consumer audience personalization and tracking within iOS apps and the App Store extremely difficult. How can advertisers and app owners navigate this new update?
Digital Marketing
The ROI Trap—what marketers should know about this important metric
Return on Investment (ROI), the holy grail of finance metrics, is often a sign of low sophistication in marketing efforts. In isolation, ROI can be a dangerous metric which can lead to poor business decisions. Profitable revenue – not ROI – should be the chief ambition of marketing. Find out more.
Digital Marketing
OTT in the marketing mix: where marketers are going wrong and what they can do to fix it
The data shows OTT is changing the way consumers view video content and provides advertisers a familiar way to plan and reach them.
Digital Marketing
Search Engine Results Pages as a brand’s digital store front – first impressions are important
With the evolution of information accessibility pre-Google to the current day, most information is now at our fingertips. For brands, the SERP is their digital store front used to attract consumers. Like a physical store, a brand’s digital storefront, their organic listing, must be easy to find, attractive and provide a good user experience.
Retail
How Luxury Went Local in 2021
Who spent what was only part of the story—where they spent was also key.
Snap Chart

Case Studies

Consumer Products

Coffee Co. achieved high-speed growth as fastest-growing premium coffee brand in 2017.
Achieved high-speed growth as fastest-growing premium coffee brand in 2017.

Retail

Fashion Co. improvements provided higher sales, search and checkout results.
Bain and FRWD created a test and learn program to address the key questions Fashion Co. faced.

Retail

Retail Co. launched first coordinated, cross-channel audience campaign test to build capabilities in audience management.
FRWD@Bain also identified technical opportunities that could lift organic search traffic by 5-15%.

Retail

Restaurant Co. optimized TV strategy, reduced spend, and increased promotion profitability.
Restaurant Co was a leading casual dining chain with operations across the US and strong brand awareness that was eager to evaluate and optimize its TV strategy while better understanding the profitability of its current promotions.

Telecommunications

Telco Co. centralized test and learn capability identifying marketing opportunities.
Expansion of Telco Co.’s digital marketing capability was a key lever in a larger transformation from a call center model to a “digital first” sales and service model.

Explore how inspired people and passion for results come together for extraordinary impact at FRWD.

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